Terms & Conditions

Welcome to Suzain’s Pret, a leading online women’s clothing store in Pakistan. By accessing or shopping from our website (www.suzainspret.com) you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.

1. General Information

  • By using our website, you agree to:
  • Use the site only for lawful purposes
  • Provide accurate personal information when placing an order
  • Be at least 18 years old or have parental consent to make a purchase

2. Products and Pricing

  • All products, including luxury pret, casual fusion outfits, and seasonal collections, are subject to availability.
  • Prices are listed in Pakistani Rupees (PKR) and may change without prior notice.
  • Discounts, promotions, and special offers may have specific terms and expiry dates.

3. Orders and Payments

  • Orders are confirmed only after secure payment processing.
  • We accept payments via bank transfer, debit/credit cards, and cash-on-delivery (COD) where applicable.
  • In case of payment failure or incorrect information, we reserve the right to cancel the order.

4. Shipping and Delivery

  • Nationwide delivery across Pakistan is available, along with selected international shipping options.
  • Delivery timelines depend on location and product availability.
  • We are not liable for shipping delays caused by couriers or unforeseen circumstances.

5. Return and Exchange Policy

Exchanges are accepted within 7 days of delivery if items are unused, unwashed, and in original packaging.

Sale or discounted items are non-refundable and non-exchangeable.

Customers are responsible for shipping costs for exchanges unless the item received was incorrect or damaged.

6. Intellectual Property

  • All content on Suzain’s Pret, including text, logos, images, and designs, is our intellectual property.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

  • Suzain’s Pret is not liable for delays, damages, or losses caused by third-party service providers.
  • We are not responsible for misuse or incorrect handling of products after delivery.

8. Changes to Terms

  • We may update or modify these Terms and Conditions at any time.
  • Updated terms will be posted on this page with the revised date.