FAQs
Help Center
Frequently Asked
Questions
Apke sawalon ke jawab yahan mojood hain. Kuch aur poochna ho toh humse WhatsApp par rabta karein.
WhatsApp KareinDelivery & Shipping
Delivery ke Bare Mein
Kya Pakistan mein free delivery hai?
Ji haan! Hum poore Pakistan mein FREE delivery dete hain. Koi bhi extra shipping charges nahi hain — jo price dikh rahi hai, wahi final price hai.
✓ Free Delivery✓ Poore Pakistan
Delivery mein kitna waqt lagta hai?
Order place karne ke baad 3 to 7 working days mein delivery ho jati hai. Lahore, Karachi, Islamabad jaise bade shahron mein jaldi bhi mil sakta hai. Remote areas mein thoda zyada waqt lag sakta hai.
Main apna order track kar sakta/sakti hoon?
Haan! Order dispatch hone ke baad hum aapko tracking number WhatsApp par bhej denge. Us se aap courier ki website par apna parcel track kar sakte hain.
Payment
Payment ke Tareeqe
Payment ke kya kya options hain?
Hum yeh sab payment methods accept karte hain:
✓ Cash on Delivery✓ EasyPaisa✓ JazzCash✓ Bank Transfer
Kya online payment safe hai?
Ji haan, hamara checkout 100% secure hai. Aapki payment details fully protected hain. Agar phir bhi confuse hon toh Cash on Delivery choose karein — koi risk nahi!
Orders
Order ke Bare Mein
Main order kaise place karoon?
Do tareeqe hain: (1) Website par product select karein → size/color choose karein → Add to Cart → Checkout. (2) Ya seedha WhatsApp par +92 336 1548669 par message karke order dein — hum help karenge!
Kya main order cancel kar sakta/sakti hoon?
Order dispatch hone se pehle cancel ho sakta hai. Jitni jaldi mumkin ho, humein WhatsApp karein. Dispatch ke baad cancel nahi ho sakta.
Kya wholesale ya bulk orders available hain?
Haan! Wholesale ke liye WhatsApp par +92 336 1548669 par rabta karein. Hum special pricing aur bulk deals discuss karenge.
Products & Sizing
Product aur Size ke Bare Mein
Kapray ki quality kaisi hai?
Hum sirf premium quality fabrics use karte hain — Lawn, Pashmina, Kani, aur Marina. Sab products 100% original hain.
Premium LawnKani PashminaMarina Blend
Size chart kahan se dekh sakta/sakti hoon?
Har product page par size chart available hai. Phir bhi confusion ho toh WhatsApp par apni measurements bhej dein — hum sahi size guide karenge.
Kya product bilkul waisa hoga jaise picture mein hai?
Ji haan! Hum accurate product photos use karte hain. Screen settings ki wajah se slight color difference ho sakta hai — yeh normal hai.
Returns & Exchange
Return aur Exchange
Kya return ya exchange possible hai?
Haan, 7 din ke andar return/exchange possible hai agar product defective ya damaged ho. Sirf unused aur original packing mein wapas ho sakta hai.
Return ke liye kya karna hoga?
WhatsApp +92 336 1548669 par message karein with: (1) Order number, (2) Problem ki photo. Hamari team 24 ghante ke andar respond karegi.
Sale items return ho sakti hain?
Sale ya discounted items sirf defective ya damaged hone ki surat mein return ki ja sakti hain. Size change ya personal preference par return nahi hoga.
Aur Kuch Poochna Hai?
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Monday – Saturday | 10:00 AM – 8:00 PM
WhatsApp: +92 336 1548669